Effective Date: September 1st 2024
These Terms of Use ("Terms") govern your use of the Vizually application ("the Application"), which allows users to connect their e-commerce platforms for data analysis. By accessing or using the Application, you agree to be bound by these Terms. If you do not agree, you may not use the Application.
Vizually is a web-based Software-as-a-Service (SaaS) application that connects to third-party e-commerce platforms (e.g., Magento, Shopify) to provide data analysis and reporting features. The Application collects and processes non-personally identifiable information (non-PII) related to your e-commerce platform's operations, including but not limited to product information, sales data, and performance metrics.
As part of the integration with your e-commerce platform, Vizually will have access to certain personally identifiable information (PII) available via your platform's order API endpoints, such as customer names, addresses, and contact information. However, Vizually will not store, process, or analyze PII. Our system is designed to bypass this data, and our services focus exclusively on non-PII data (such as product listings, sales transactions, and performance metrics).
The data Vizually collects is limited to non-PII, which includes:
Vizually is committed to ensuring that all data access and processing complies with the General Data Protection Regulation (GDPR). As a European-based service, Vizually acts as a Data Processor in compliance with GDPR rules, while the customer is the Data Controller.
Although Vizually has access to PII, we strictly follow data minimization principles and ensure that no PII is stored or processed within our systems.
As a customer using Vizually, you are responsible for ensuring that your data processing activities comply with GDPR. This includes obtaining any necessary consents from your customers for the collection and sharing of their data with third-party services like Vizually.
You may not:
We take reasonable technical and organizational measures to protect the data that we access and process. This includes encryption of data in transit, secure access controls, and regular security audits. However, we cannot guarantee absolute security and cannot be held responsible for unauthorized access beyond our control.
Vizually integrates with third-party e-commerce platforms and API providers to retrieve data. We are not responsible for the availability, security, or performance of these third-party services. Your use of these services is governed by their respective terms and policies.
You retain full ownership of all non-PII data collected from your e-commerce platform. By using the Application, you grant Vizually a non-exclusive, worldwide license to use, process, and analyze the non-PII data for the purpose of providing the service.
We reserve the right to suspend or terminate your access to the Application at our discretion, including for violations of these Terms or illegal activity. Upon termination, your access to the Application will cease, and we may retain data as necessary for legal compliance or legitimate business purposes.
To the maximum extent permitted by law, Vizually shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Application, including but not limited to data loss or service interruptions.
These Terms are governed by and construed in accordance with the laws of France. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Paris, France.
If you have any questions or concerns about these Terms, please contact us.